Question & Answear
LOCATIONS
FOXBOROUGH
265 PATRIOT PLACE
FOXBOROUGH, MA 02035
774-215-0532
Dine-in, Takeout Delivery
MONDAY-SATURDAY 11am - 8pm
Sunday 11am - 7pm
If Requesting a refund for orders made via achilitos.com, please contact us via Chat or EMAIL US. Refund requests must be placed via chat or email within 24 hours of order date. Refund requests past 24 hours will not be honored. Please do not call locations for refund request. Thank you.
orders placed via Uber/grubhub/doordash/CHOWNOW
Order Missing Item - Bag Open
If bag was open at delivery handoff, please contact delivery company via app and notify them that driver remove item from order.
Order Missing Item- Bag Closed
So sorry for the error, please contact delivery company via app and request a refund. Once order is picked up for delivery, we no longer have access to order.
Item Incorrect
So sorry for the error, please contact delivery company via app and request a refund. Once order is picked up for delivery, we no longer have access to order.
Where is my order?
Please contact delivery company, we do not have access to driver locations.
Can I add or change existing order?
Please contact delivery company via app and request modification. We do not have access to change orders.
Can you accommodate my SHRIMP ALLERGY?
So sorry, we handle large volume of shrimp and can NOT accommodate shrimp allergies. For catering orders, accommodations can be made.
other questions
Please contact us via chat or EMAIL US form, and we will get back to you within minutes. If contacting outside of business hours, we will return your email the next morning.
If Requesting a refund for orders made via achilitos.com, please contact us via Chat or EMAIL US. Refund requests must be placed via chat or email within 24 hours of order date. Refund requests past 24 hours will not be honored. Please do not call locations, Thank you.